You asked: How do I report a bus driver in Sydney?

What happens when you complain about a bus driver?

Whenever we receive complaints about poor standards, we follow them up with the bus company concerned. Assuming the complaint is upheld and it is not of a nature that could lead to dismal or suspension, the driver will undertake a variety of follow-up actions aimed at improving their standard of service.

How do you tell a bus driver to stop?

If the bus you are riding doesn’t have a buzzer or bell, you can tell the bus driver a little while before you reach the stop where you need to get off. You could say “I need to get off at the next stop, please.”

Can bus drivers get fined?

Passengers must not distract bus drivers.


Offence Penalty notice Maximum penalty
OffenceSmoking Penalty notice$300 Maximum penalty$550
OffenceDrinking alcohol Penalty notice$400 Maximum penalty$1,100
OffenceOffensive language, offensive behaviour or spitting Penalty notice$400 Maximum penalty$1,100

How do I contact the bus in Sydney?

Public transport enquiries and feedback

  1. Submit your feedback online.
  2. Find a transport operator.
  3. Visit a customer service centre.
  4. Phone 131 500.
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How do I make a complaint online?

Check out 10 effective ways and online destinations to file complaints that a company will pay attention to.

  1. Go to the company website. …
  2. Contact the Better Business Bureau. …
  3. Contact the Federal Trade Commission (FTC). …
  4. Check out the Ripoff Report. …
  5. Email …
  6. Try Yelp. …
  7. Post on Planet Feedback.

What happens if a bus hits my car?

Usually, the bus operator will have procedures in place so you can arrange an insurance claim against them. It then works similarly to any other road traffic accident. If this does not work, you can contact TfL or the local council to request additional advice.

How do you request a stop on a bus?

Notify the bus driver when you wish to exit the bus.

Simply pull the stop request cord that runs along the upper part of the windows, or push a stop request button, sometimes located above the rear door or on a pole.

What is the stop button on a bus for?

In the buses and sometimes in other means of transport, there are red push buttons with the word “Stop” and often blue push buttons with a pram or wheelchair symbol. These buttons can be operated by the passenger, to inform the driver that the passengers wish to get off.

Can bus drivers refuse to let you on?

Yes, if the driver deems that this will affect the health and safety of yourself and other passengers. The driver can also refuse travel if they deem your behaviour to be unruly. The driver has discretion at all times as to who boards the service.

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Can bus drivers report drivers?

Because California takes the matter of school bus violations seriously, a school bus driver can report any driver who violates this code section to the law enforcement agency without 24 hours of the violation. The violation will result in a warning letter being issued to the driver.

Can bus drivers touch you?

19 Bus drivers can’t touch the students even during medical emergencies. … Most of the time the bus drivers are left with only a call to the school administration for help or yelling at the kids in the event of a scuffle in the bus.

Do bus drivers have a duty of care?

The nature of the duty owed by bus drivers

A bus driver owes the same duty to other road users, including passengers, as any other driver, that duty is to drive with reasonable care and skill expected of a competent driver.

How do I report a bus driver in NSW?

You can submit a complaint or provide feedback by using one of the following methods:

  1. Via the online feedback form.
  2. Email
  3. Phone 13 77 88.
  4. In person at any Service NSW Service Centre.
  5. Write to: Customer Resolution Coordinator. GPO Box 7057. Sydney NSW 2001.

How do I report a bus incident?

Report an incident on the bus network at For all other TfL services, text British Transport Police on 61016, call 0800 40 50 40 or report online at In an emergency, always dial 999.

How do I contact Service NSW?

For other enquiries, call us on 13 77 88 from Monday to Friday between 7am and 7pm (Sydney time). For translation and interpreter services, please call 13 14 50 and ask the interpreter to phone 13 77 88. If you are deaf, hard of hearing and/or have a speech impairment, contact us through the National Relay Service.

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